What to know
What to know
When to collect your sample
Before you collect your sample:
Engaging in vigorous physical activity the day before collecting your sample can lead to an increase in your cortisol levels.
When to collect your sample:
We'll send you your home collection kit* with easy-to-follow instructions and video tutorials. The sample must be collected in the morning, on a Monday - Thursday and returned on the same day.
Cortisol stimulates the release of adrenaline and noradrenaline causing the "fight or flight" physical response in humans. Symptoms of Unbalanced Cortisol may include:
Bone loss and weakness
High blood pressure
Weight gain or weight loss
Low blood sugar
Diarrhoea, nausea or vomiting
Who should be tested
This will check your cortisol production levels indicating if the levels in your blood are too high or too low. If your cortisol levels are too high, you may develop Cushing syndrome (too much cortisol) or Addison's infection (too little cortisol.)You should be tested if:
You constantly feel run down
You are body-building competitively
You are presenting with symptoms of Cushing syndrome
You have Cushing syndrome
You are presenting with symptoms of Addison's infection
You have Addison's infection
You take or have been taking testosterone
Cortisol, known as the stress hormone, is released in response to stress or low blood glucose. Cortisol levels vary throughout the day and impact blood sugar levels, your metabolism, acts as an anti-inflammatory, and helps regulate blood pressure.
How it works
Collect your sample
Activate your collection kit and collect your sample in the morning. Return your sample on the same day, using the prepaid shipping label provided.
Review accurate results
Once your sample arrives in the laboratory, confidential results will be available from your secure online account within 2 to 5 days.
Get medical support
Our dedicated clinical team is here to support you and may call you to explain your results and provide guidance on your next steps.
Still have questions?
Here are some questions we usually get about LetsGetChecked. If you would like yours answered, please contact us.
Activating the sample collection kit connects you to the unique alphanumeric barcode within your LetsGetChecked kit. The laboratory cannot process your sample if the kit is not activated and linked to you. You should only activate your kit when you are ready to take your sample.
Yes. LetsGetChecked has a team of doctors, nurses, and healthcare clinicians who will review your order and results and have created detailed result breakdowns for your testing journey.
Our clinical team is on standby throughout the testing process and, if your test results are abnormal, you will receive a call to discuss your results and the next steps.
Please ensure that the sample is collected in the morning, on a Monday - Thursday and returned immediately using the carrier method provided within the sample collection kit. Each of our kits includes a prepaid delivery envelope to return your samples to the laboratory.
Please do not collect or return samples on a Friday, Saturday, or Sunday. Engaging in vigorous physical activity the day before collecting your sample can lead to an increase in your cortisol levels.
Keeping your personal data secure is important to us. We use appropriate technical and organizational measures to ensure security and confidentiality of your information, and only share your information where required to deliver our products and services or where we have a legal basis to do so. All samples are disposed of following analysis.
Your samples are analysed with CE-marked tests in the same labs used by primary care providers, hospitals, and government programs.
LetsGetChecked laboratories are CPA-approved and ISO certified, which are the highest levels of accreditation.
Our home sample collection kits are manufactured within our ISO 13485 certified facility, the highest level of accreditation for medical devices.
We don't accept insurance at this time. We work to keep our tests as affordable as possible and our test costs are generally lower than the costs incurred from a trip to a healthcare provider.