Coronavirus Testing (COVID‑19)

If you receive a positive result you should remain in self-isolation, and inform your healthcare provider of your result. You should follow the guidance provided by your local authorities.

If you develop emergency warning signs for COVID-19 get medical attention immediately. Emergency warning signs include*:

Difficulty breathing or shortness of breath

Persistent pain or pressure in the chest

New confusion or inability to arouse

Bluish lips or face

*This list is not all-inclusive. Please consult your medical provider for any other symptoms that are severe or concerning.

The length of time between a person becoming infected with the type of coronavirus that causes COVID-19 infection and developing symptoms can vary. Symptoms usually develop between 2-14 days after being exposed to the virus, with the average length of time being about 5 days.

Please refer to your local authorities for the most up-to-date information on COVID-19 in your area. Local guidelines will include information about how to protect yourself and others from the coronavirus, and what to do if you become unwell.

For everyone’s safety LetsGetChecked uses a sample transport media which inactivates the virus (meaning it is no longer infectious), but preserves it for analysis. This means that the virus is deactivated or killed in the transport tube and so will protect anyone should it spill or get opened before arriving in the lab.

Following the release of your results, an official lab report will become available on your patient dashboard within your LetsGetChecked account.

This report will contain the details of the type of testing performed, including:

Infectious infection tested

Testing date

Results Summary

Test provider

This includes reverse-transcription polymerase chain reaction (RT-PCR) or transcription-mediated amplification (TMA) testing, gold-standard diagnostic tests for COVID-19.

This type of testing works by amplifying the amount of genetic material of the SARS-CoV-2 virus so that it can be detected and analysed by our team of clinical scientists.

Activating the kit connects you to the unique alphanumeric barcode within your LetsGetChecked sample collection kit. The laboratory cannot process your sample if the kit is not activated and linked to you. You should only activate your kit when you are ready to take your sample.

Yes. LetsGetChecked has a team of doctors who will review your order and results and have created detailed result breakdowns for your testing journey.

Our clinical team is on standby throughout the testing process and, if your test results are abnormal, you may receive a call to discuss your results and next steps.

Keeping your personal data secure is important to us. We use appropriate technical and organisational measures to ensure security and confidentiality of your information, and only share your information where required to deliver our products and services or where we have a legal basis to do so. All samples are disposed of following analysis.

Your samples are analysed with CE-marked tests in the same labs used by primary care providers, hospitals, and government programs.

LetsGetChecked laboratories are CPA-approved and ISO certified, which are the highest levels of accreditation.

Our home sample collection kits are manufactured within our ISO 13485 certified facility, the highest level of accreditation for medical devices.

We don't accept insurance at this time. We work to keep our sample collection kits as affordable as possible and our costs are generally lower than the costs incurred from a trip to a healthcare provider.